Due to the limited space and boutique nature of our operation, we do require a security deposit to secure your reservations.  The deposit amounts apply for each diver and are based on how many days you are diving.  Deposit requirements are as follows:

• One day of diving (a la carte) – $50 USD per diver
• Two or more days of diving – $150 USD per diver
• Diving + hotel package – $250 USD per diver

Once your deposit and registration form (submitted after we have confirmed availability) are received, you will be notified via email, with a formal confirmation from us that your reservation is set.   Please understand that we cannot hold spaces indefinitely without a deposit, so until your deposit is received we cannot guarantee your reservation.

Thank you for your cooperation and understanding.

All dives are confirmed for the morning dives unless otherwise stated.

Deposits can be made by MC/VISA or Discover (debit or credit) via PayPal by clicking the PayPal link at the bottom of the Reservations page  or you can ask that we send you a PayPal request.  No PayPal account is required. Direct bank deposit or online transfer to Bank of America is also available – instructions will be provided upon request.

We request that your final balance be taken care of before or during check-in for all reserved and confirmed dives.  Any add-ons or additional services, t-shirts, etc. can be taken care of at the end of your dive week with us.  We accept cash (USD or MX peso equivalent), MC, VISA, Discover or bank transfer for final payment. If you wish to pay by bank transfer, payment must be made and processed/cleared on or before your first dive day.  We can no longer accept checks or travelers checks.

**PayPal is ONLY accepted for security deposits to secure reservations – NOT for final or full payment of your diving.  Thank you for your understanding!

• Tanks, weights (Nitrox available at additional cost, proof of EAN certification required)
• Purified bottled water, juice, fruit and light snacks
• Fresh water solar shower on board to rinse the salt off of your body and camera equipment
• Dry towels and rain/wind parkas
• In-water divemaster
• Fully Covered boats with twin outboard Yamaha 115’s
• Dry storage on the boat
• Hotel pier pick-up (all hotel piers south of town excluding the Iberostar)
• Complimentary valet gear service includes rinsing and storage each day (except wetsuits)
• Computer diving (bottom times are based on individual air consumption and computer allowances)
• Fast boats, maximum 6 divers (larger groups can be accommodated upon request)
• Divers are grouped by experience levels to the best of our ability
• Long, relaxing surface intervals at the beach
• Personal service from Christi and team
• Flexible scheduling (when possible)
• Boats are equipped with DAN O2, first aid kit, cell phone, and international marine band VHF radio

Nitrox is available for $12 per fill (32% or 36%), and we also have a limited number of AL 100’s available for heavier breathers at $5 per tank.

Equipment rental is available for $25 per set per day, although having your own personal equipment (mask, fins, snorkel, wetsuit)  is highly encouraged and recommended.

Once you arrive and get settled in, you can either call or send a text to the number provided in your check-in instructions.  Alternatively, you may send an e-mail to reservations@bluextseadiving.com before 6:00pm the day before your first scheduled dive.  During check-in, your meeting time and location will be confirmed for your dives.  Depending on your arrival time and where you are staying, we may also be able to come pick your gear up at your hotel of condo and complete any pending paperwork.    Check-in is not optional, if you do not check-in prior to 6:00pm the evening before your first schedule dive day, you may lose your space the first day.  If you have a late arrival, please notify us as soon as you are aware so that we can make alternative arrangements for check-in.

Payment for all reserved dives is due at the time of check-in.  No exceptions.

We reserve the right to require a private divemaster for the first day (and subsequent days if necessary) OR a refresher dive with an instructor at the diver’s expense if:

• A diver has not made a dive in more than 18 months
• a new diver with less than 15 ocean drift dives
• a nervous diver needing special attention
• Jr. divers under 15 years old
• a diver cannot maintain a safety stop at 15ft on his/her own without assistance

Per local marine park regulations, all dives must be guided by a local divemaster or instructor and the dive groups must stay together at all times. The depth limitations for Junior divers under the age of 15 cannot be imposed on the entire group, therefore a private divemaster is required for Junior Divers (12 to 14 years old) at the divers expense.  Again, we stress that this policy is for the safety and enjoyment of all divers on board.  Exceptions to this may be made if your group fills the boat (5 to 6 divers) and agrees to a 60 foot maximum depth or if the diver holds a Junior advanced open water certification.

We provide one DiveMaster for the group as part of every charter.  This DiveMaster is responsible for leading and managing the dive for the entire group.  New divers and those needing extra or special attention must have a private divemaster to assist and help with issues that typically come up for new divers.  The group DiveMaster cannot divert his/her attention from the group to focus on the new divers or those needing special attention.  We cannot impose limitations on our other passengers.  Again, we stress that this policy is for the safety and enjoyment of all divers on board.

A private Divemaster for those requesting one or for those who are required to have one per our policies is $60 for a two-tank dive (for up to four divers per DM). This fee simply covers the additional expenses for the private divemaster.

We strongly recommend scuba diving insurance such as Divers Alert Network (DAN)   www.diversalertnetwork.org

This insurance should be secured before your arrival in Cozumel.  Click here to sign up for DAN now: http://www.diversalertnetwork.org/join/index.asp?RC=1846727

Blue XT~Sea is a member of the COSTAMED CMC Hyperbaric Chamber at CMC Hospital, located on Calle 1 Sur and 50 Ave bis.  This is DAN’s Preferred Provider on the island.

The hyperbaric/diving physician is Dr. Dario Gomez.

872-5050 or 987-111-9299

We realize and understand that you are here on vacation, and want to relax and enjoy yourself.   We also understand that unforeseen illnesses can happen which are out of your’s and our control.  However, we go to great expense, scheduling and planning to have the boat, equipment and crew ready for your dive experience, and therefore we must enforce a firm cancellation policy.

Final payment for dives that have been reserved and confirmed is due upon check-in the day before your first scheduled dive. We accept Visa, MasterCard, Discover, and cash (USD or MXP) once on the island.

Individuals: If a cancellation is made:
(A 5% service fee and applicable tax will be deducted from all refunds)

• A full refund (less 5% service fee and tax) will be made for cancellations received 30 days prior to arrival
• 29 – 15 days prior to arrival, 50% of the deposit is forfeited (less %% service fee and tax)
• 14 days or less prior to arrival, no deposit refund is available

Groups, full boat bookings (6 divers or more), or private boat bookings, if a cancellation is made:

• A full refund of payments applied (less 5% service fee & taxes) will be made for cancellations received 45 days prior to arrival
• 44 – 30 days prior to arrival, security deposit is forfeited
• 29 – 15 days prior to arrival: Deposits are non-refundable; however, the deposit may be applied towards a rescheduled trip provided that the rescheduled trip falls within 3 months of original travel dates.
• There are no refunds for individual cancellations once on the island

Canceling Individual Dives once on the island:

• Blue XT~Sea is not responsible for ANY dives cancelled by the customer (ie: illness, seasickness, inability to equalize, ear problems, fear, hangovers, forgotten equipment, dive partner is ill, etc.)
• Cancellations with 24 hour notice:  If we are able to fill your spot, you will not be charged for the cancelled dive(s)  Please e-mail our reservations team as soon as you are aware that you need to cancel your dive(s) to allow us the maximum time possible to fill your space(s).
• No refunds will be issued the morning of your scheduled dive should you decide to cancel at the last minute and/or no-show for whatever reason. (*If traveling by cruise ship and your ship does not make it into port, of course you will not be charged and will receive a refund of your deposit).
• Changes to your confirmed schedule within 14 days of arrival or once on the island can only be accommodated provided that your space can be filled and we have availability on the day you wish to reschedule.  If we are unable to fill your space(s) you will be responsible for full payment for the dives.  We will be as flexible as the schedule allows.  Please remember that we have limited space and logistics and other factors affect our ability to do this is some cases.
• All trips are scheduled as two tank dives unless otherwise specified. Therefore, should you decide to only dive one tank for any reason you will be charged for a two tank dive as you are still taking a space on the boat that could be used by another diver.
• If any dives are cancelled due to weather conditions and/or port closure by the Harbor Master, we will offer to reschedule your missed dives (based on availability), issue a dive credit for your next visit, or issue a full refund for missed dives due to weather.
• Blue XT~Sea reserves the right to refuse service to anyone at anytime if divers are deemed to be unsafe, irresponsible, do not follow the dive plans, disobey marine park regulations, or are otherwise disrespectful to the crew.

Exceptions to these cancellations policies will be made by the dive operator on a case by case basis, if and when appropriate.  Thank you for your cooperation and we look forward to diving with you!

The official Atlantic Hurricane season is June 1 through November 30.  It is HIGHLY recommended that you purchase travel insurance if traveling to Cozumel (or other Caribbean destinations) during this time frame.

In light of the 2005 hurricane season, we have implemented a specific policy for guests whose trip is interrupted or canceled by a named tropical storm or hurricane.  If your trip is interrupted or canceled as a result of a named tropical storm or hurricane making landfall on Cozumel, you will receive full dive credit of equal value for all deposits paid – with no expiration date.

If a portion of your trip is interrupted (harbor closed, evacuation orders, predicted landfall of storm on Cozumel)  storm vouchers will be issued for each day missed and paid for.

If your entire vacation is canceled (flights canceled, state of emergency declared, tourism on hold, harbor closed)  in advance due to a storm’s predicted path and landfall on Cozumel as forecast by NOAA, you will receive a full refund of your deposit or credit for the amount paid to return within 36 months from the date of the interrupted trip.