Blue XT~Sea Diving Policies

• Tanks, weights (Nitrox available at additional cost, proof of EAN certification required)
• Purified bottled water, juice, fruit and light snacks
• Fresh water solar shower on board to rinse the salt off of your body and camera equipment
• Dry towels and rain/wind parkas
• In-water divemaster
• Fully Covered boats with twin outboard Yamaha 115’s
• Dry storage on the boat
• Hotel pier pick-up (all hotel piers south of town excluding the Iberostar)
• Complimentary valet gear service includes rinsing and storage each day (except wetsuits)
• Computer diving (bottom times are based on individual air consumption and computer allowances)
• Fast boats, maximum 6 divers (larger groups can be accommodated upon request)
• Divers are grouped by experience levels to the best of our ability
• Long, relaxing surface intervals at the beach
• Personal service from Christi and team
• Flexible scheduling (when possible)
• Boats are equipped with DAN O2, first aid kit, cell phone, and international marine band VHF radio

Nitrox is available for $12 per fill (32% or 36%), and we also have a limited number of AL 100’s available for heavier breathers at $5 per tank.

Equipment rental is available for $25 per set per day, although having your own personal equipment (mask, fins, snorkel, wetsuit)  is highly encouraged and recommended.

We reserve the right to require a private divemaster for the first day (and subsequent days if necessary) OR a refresher dive with an instructor at the diver’s expense if:

• A diver has not made a dive in more than 18 months
• a new diver with less than 10 ocean drift dives
• a nervous diver needing special attention
• a diver cannot maintain a safety stop at 15ft on his/her own without assistance

Per local marine park regulations, all dives must be guided by a local divemaster or instructor and the dive groups must stay together at all times. The depth limitations for Junior divers under the age of 15 cannot be imposed on the entire group, therefore a private divemaster is required for Junior Divers (12 to 14 years old) at the divers expense.  Again, we stress that this policy is for the safety and enjoyment of all divers on board.  Exceptions to this may be made if your group fills the boat (5 to 6 divers) and agrees to a 60 foot maximum depth or if the diver holds a Junior advanced open water certification.

A private Divemaster for those requesting one or for those who are required to have one per our policies is $55 for a two-tank dive (for up to four divers per DM). This fee simply covers the additional expenses for the private divemaster.

We realize and understand that you are here on vacation, and want to relax and enjoy yourself.   We also understand that unforeseen illnesses can happen which are out of your’s and our control.  However, we go to great expense, scheduling and planning to have the boat, equipment and crew ready for your dive experience, and therefore we must enforce a firm cancellation policy.

Final payment for dives that have been reserved and confirmed is due upon check-in the day before your first scheduled dive. We accept Visa, MasterCard, Discover, and cash (USD or MXP) once on the island.

Individuals: If a cancellation is made:

• A full refund (less 5% service fee) will be made for cancellations received 30 days prior to arrival
• 29 – 15 days prior to arrival, 50% of the deposit is forfeited
• 14 days or less prior to arrival, no deposit refund is available

Groups, full boat bookings (6 divers or more), or private boat bookings, if a cancellation is made:

• A full refund of payments applied (less 5% service fee) will be made for cancellations received 45 days prior to arrival
• 44 – 30 days prior to arrival, security deposit is forfeited
• 29 – 15 days prior to arrival: Deposits are non-refundable; however, the deposit may be applied towards a rescheduled trip provided that the rescheduled trip falls within 3 months of original travel dates.
• There are no refunds for individual cancellations once on the island

Canceling Individual Dives once on the island:

• Blue XT~Sea is not responsible for ANY dives cancelled by the customer (ie: illness, seasickness, inability to equalize, ear problems, fear, hangovers, forgotten equipment, dive partner is ill, etc.)
• Cancellations with 24 hour notice:  If we are able to fill your spot, you will not be charged for the cancelled dive(s)  Please call our local phone at 869-2409 as soon as you are aware that you need to cancel your dive(s) to allow us the maximum time possible to fill your space(s).
• No refunds will be issued the morning of your scheduled dive should you decide to cancel at the last minute and/or no-show for whatever reason. (*If traveling by cruise ship and your ship does not make it into port, of course you will not be charged and will receive a refund of your deposit).
• Changes to your confirmed schedule can only be accommodated provided that your space can be filled and we have availability on the day you wish to reschedule.  We will be as flexible as the schedule allows.  Please remember that we have limited space and logistics and other factors affect our ability to do this is some cases.
• All trips are scheduled as two tank dives unless otherwise specified. Therefore, should you decide to only dive one tank for any reason you will be charged for a two tank dive as you are still taking a space on the boat that could be used by another diver.
• If any dives are cancelled due to weather conditions and/or port closure by the Harbor Master, we will offer to reschedule your missed dives (based on availability), issue a dive credit for your next visit, or issue a full refund for missed dives due to weather.
• Blue XT~Sea reserves the right to refuse service to anyone at anytime if divers are deemed to be unsafe, irresponsible, do not follow the dive plans, disobey marine park regulations, or are otherwise disrespectful to the crew.

Exceptions to these cancellations policies will be made by the dive operator on a case by case basis, if and when appropriate.  Thank you for your cooperation and we look forward to diving with you!